https://jobs.co.uk/job/customer-service-advisor-the-work-shop-resourcing-ltd--56304ce7-d121-4c11-87b8-acb35310b0bb RSS feed for Customer Service Advisor at The Work Shop Resourcing Ltd. en-gb Mon, 03 Aug 2026 17:56:44 GMT https://jobs.co.uk/job/customer-service-advisor-the-work-shop-resourcing-ltd--56304ce7-d121-4c11-87b8-acb35310b0bb https://jobs.co.uk/job/customer-service-advisor-the-work-shop-resourcing-ltd--56304ce7-d121-4c11-87b8-acb35310b0bb Mon, 03 Aug 2026 11:51:15 GMT Location: Southampton | Salary: 28080.00-28080.00 Annual | Type: Permanent | An excellent opportunity has just become available for a Customer Service Advisor to join an innovative and established business based in Southampton. As a Customer Service Advisor, you will be the first point of contact for customers, ensuring all enquiries and orders are handled promptly and professionally. Responsibilities of a Customer Service Advisor: • Handle customer enquiries via telephone and email in a professional manner • Process all customer orders and maintain accurate and up-to-date records • Liaise with hauliers and carriers to obtain delivery updates and proofs of delivery • Assist the internal Sales team with administrative duties and phone cover during peak times • Carry out additional ad-hoc duties as required to support the business. The ideal Customer Service Advisor: • Prior customer service experience, ideally within manufacturing • Excellent written and verbal communication skills and ability to communicate effectively • Computer literate, with confidence using spreadsheets and order processing systems with high levels of attention to detail and accuracy • Strong organisational, prioritising and problem-solving skills • Conscientious, self-motivated, ... Permanent