https://jobs.co.uk/job/customer-service-advisor-the-work-shop-resourcing-ltd--52482de9-360e-49cb-937d-a53ca2f99d67 RSS feed for Customer Service Advisor at The Work Shop Resourcing Ltd. en-gb Wed, 21 Oct 2026 08:12:12 GMT https://jobs.co.uk/job/customer-service-advisor-the-work-shop-resourcing-ltd--52482de9-360e-49cb-937d-a53ca2f99d67 https://jobs.co.uk/job/customer-service-advisor-the-work-shop-resourcing-ltd--52482de9-360e-49cb-937d-a53ca2f99d67 Wed, 14 Oct 2026 23:00:00 GMT Location: Bournemouth | Salary: £12.71/hour | Type: Temporary | Location: Bournemouth Hours: Full-time | 37.5 hours per week | Monday-Friday (9am-5:00pm, alternate Saturday's) Contract Type: Temp to Perm Our client based in central Bournemouth are looking for a C ustomer Support Advisor to join their friendly team. The client works with multiple vet practices across the country and as a customer support advisor you will be providing outstanding service to their customers. You will be speaking on the telephone and responding to emails regarding queries on their Pet Health Club plan. Key Responsibilities • Handle inbound calls, answer customer queries, and make plan modifications while. • Respond to inbound emails via Freshdesk with efficiency and professionalism. • Protect customer data by ensuring that data protection and compliance guidelines are adhered to. • Perform administrative tasks to support the wider Pet Health Club team, such as upgrades, downgrade and cancellation requests. • Assist veterinary practices with queries related to their customers’ plans. Qualifications and skills • Strong IT skills, including proficiency in Excel • Excellent problem-solving skills and attention to detail • Outstanding communicat... Temporary