https://jobs.co.uk/job/customer-service-advisor-the-work-shop--b5030585-3b04-4b6f-9e8b-6e28a2bfc7ac RSS feed for Customer Service Advisor at The Work Shop. en-gb Fri, 12 Jun 2026 19:14:57 GMT https://jobs.co.uk/job/customer-service-advisor-the-work-shop--b5030585-3b04-4b6f-9e8b-6e28a2bfc7ac https://jobs.co.uk/job/customer-service-advisor-the-work-shop--b5030585-3b04-4b6f-9e8b-6e28a2bfc7ac Fri, 12 Jun 2026 11:52:42 GMT Location: Southampton | Salary: 28080.00-28080.00 Annual | Type: Permanent | An excellent opportunity has just become available for a Customer Service Advisor to join an innovative and established business based in Southampton. As a Customer Service Advisor, you will be the first point of contact for customers, ensuring all enquiries and orders are handled promptly and professionally. Responsibilities of a Customer Service Advisor: • Handle customer enquiries via telephone and email in a professional manner• Process all customer orders and maintain accurate and up-to-date records• Liaise with hauliers and carriers to obtain delivery updates and proofs of delivery• Assist the internal Sales team with administrative duties and phone cover during peak times• Carry out additional ad-hoc duties as required to support the business.The ideal Customer Service Advisor: • Prior customer service experience, ideally within manufacturing • Excellent written and verbal communication skills and ability to communicate effectively• Computer literate, with confidence using spreadsheets and order processing systems with high levels of attention to detail and accuracy • Strong organisational, prioritising and problem-solving skills • Conscientious, self-motivated, and able to ... Permanent