Customer Service Advisor

Customer Service Advisor Starting salary £25,000 Office based Leeds 11 Monday to Friday free on-site parking Full time What We Offer Starting salary of £25,000 37 week 9am to 5pm, 30 minutes for lunch 22 days holiday + Bank holidays per annum Pension scheme (details to be confirmed) A collaborative, supportive working culture in a friendly team Free parking on the edge of the city A stable, growing business where you can build a long-term career We are The Photo ID Card People, based in Leeds. For over 20 years we ve been a leading international supplier of customised Photo ID cards to a wide range of industries and professions. Our bespoke, web-based software platform and unique technical solution have driven consistent growth and expansion. We re now looking to grow our team with a Customer Service Advisor who enjoys supporting customers and getting stuck into hands-on production work. The Role This is a varied and engaging role combining customer support with card production. Your day-to-day will include: Telephone and video calls with customers to understand their requirements and guide them through the process Producing Photo ID cards to a high standard using our in-house systems Delivering first-class, friendly customer support at every stage Supporting general shared office tasks as part of a small, close-knit team from monitoring stock levels of consumables to pitching in with day-to-day jobs (yes, including making the tea!) What We re Looking For The successful ..... full job details .....