https://jobs.co.uk/job/customer-service-advisor-team-jobs-executive--a4b6c203-6539-4ffb-a693-787c64ecc6bb RSS feed for Customer Service Advisor at Team Jobs - Executive. en-gb Thu, 13 Aug 2026 17:35:03 GMT https://jobs.co.uk/job/customer-service-advisor-team-jobs-executive--a4b6c203-6539-4ffb-a693-787c64ecc6bb https://jobs.co.uk/job/customer-service-advisor-team-jobs-executive--a4b6c203-6539-4ffb-a693-787c64ecc6bb Wed, 12 Aug 2026 23:00:00 GMT Location: Biggleswade | Salary: £25000/annum + Hybrid and benefits | Type: Permanent | Customer Service Advisor We are looking a passionate Customer Service Advisor to work for a wonderful well-known luxury retail brand. You will be joining an intimate, busy, customer service team where you will support customer queries to the highest possible standard, demonstrating empathy and exceptional communication skills. * -25,000 starting salary * Located at the HO in Biggleswade (free parking) * Hybrid Working after 6 months probationary period, 2 days a week WFH * Hours Mon - Thurs 9am -5pm and Friday 9am- 4pm This is a very busy and important role, predominantly dealing with high numbers of queries and at times complaints, via email and telephone. Duties include: * Answering all product related customer service emailed enquiries and complaints, in a timely and professional manner * Dealing with follow up calls and after sales queries from emails * Escalating problems to the relevant department - technical/service/sales/product * Logging and updating customer information and orders on the database * Tracking and processing new orders and refunds * Processing payments * Entering orders, checking availability and prices of products * Assisting with any gener... Permanent