https://jobs.co.uk/job/customer-service-advisor-tcc-group--cfcf5ee0-10c2-4459-83ec-5d755825bdc2 RSS feed for Customer Service Advisor at TCC Group. en-gb Tue, 25 Aug 2026 20:08:44 GMT https://jobs.co.uk/job/customer-service-advisor-tcc-group--cfcf5ee0-10c2-4459-83ec-5d755825bdc2 https://jobs.co.uk/job/customer-service-advisor-tcc-group--cfcf5ee0-10c2-4459-83ec-5d755825bdc2 Tue, 25 Aug 2026 11:55:16 GMT Location: Southampton | Salary: 24000.00-24000.00 Annual | Type: Permanent | Our clients Customer Service team plays a vital role in delivering an outstanding experience to customers. As a Customer Service Advisor within the Banking division, you will be the first point of contact for customers, helping to resolve a wide range of queries and providing support across multiple communication channels. This is a varied and fast-paced role where no two days are the same. You''ll have the opportunity to take ownership of customer issues, contribute ideas for service improvements, and make a genuine difference to the customer experience. We are looking for individuals who are passionate about helping others and committed to delivering exceptional service. Salary: Up To £28,000 FTE, £24,000 per annum for a 30 hr contract Working Hours: You will be required to work on a shift rotation basis of 5 days across Monday to Sunday Candidates would be expected to work rotation shifts across the following hours: 7am-3.30pm, 8.30am-5pm, 9am-5.30pm and 11.30am-8pm Key Responsibilities Deliver excellent customer service via telephone, email, live chat, and social media channels. Take ownership of customer enquiries and provide effective solutions in a timely manner. Maintain h... Permanent