https://jobs.co.uk/job/customer-service-advisor-talk-staff-group-limited--b76d68cf-d938-4164-b8a6-4e237c925bc9 RSS feed for Customer Service Advisor at Talk Staff Group Limited. en-gb Fri, 31 Jul 2026 15:51:29 GMT https://jobs.co.uk/job/customer-service-advisor-talk-staff-group-limited--b76d68cf-d938-4164-b8a6-4e237c925bc9 https://jobs.co.uk/job/customer-service-advisor-talk-staff-group-limited--b76d68cf-d938-4164-b8a6-4e237c925bc9 Fri, 31 Jul 2026 11:57:25 GMT Location: Belper | Salary: 28500.00-28500.00 Annual | Type: Permanent | Do you have a passion for providing outstanding customer service, building relationships and providing technical advice to customers and engineers? Looking for a business who offer a great working environment, excellent training and long term development for all? To be considered for the role, you ll require the following essentials: Proven experience of providing excellent customer serviceNatural problem solving abilitiesExcellent communication skills both written and verbalPrevious Customer Service experience is essentialCan learn and apply technical conceptsGood working knowledge of CRMs Within this position, you ll also be: The main focus will be to deal with a range of engineer enquiries via telephone and emailEnsuing a high-quality service is always a key focus, providing 1st time resolutionUnderstanding customers situation and being able to deal with the situation effectively and in a timely mannerEnsure that all queries are answered within a set time frame and KPIs and SLAs are adhered to and met Additional Information: £28,500 per annum plus Over time and bonusShifts between 8am and 6pm and will include 1 in 4 Saturdays25 days holiday plus banksExcellent PensionLong term o... Permanent