CUSTOMER SERVICE ADVISOR

Customer Service Advisor Location: Bournemouth, Dorset Salary: £25,000 per annum (increasing after probation) Hours: Monday-Friday 8:30am 5:00pm (+ Occasional Saturday mornings) Contract: Temporary to Permanent About the Opportunity: Are you looking to establish a rewarding career in a professional office environment? A fantastic opportunity has arisen for an enthusiastic and motivated Customer Service Advisor to join a highly successful, growing business based in central Bournemouth. This role is perfect for an individual who is eager to gain valuable office experience within a supportive team. The company is renowned for its vibrant, inclusive, and positive workplace culture, offering excellent training and genuine opportunities for long-term professional development. Key Responsibilities: As a Customer Service Advisor, you will report directly to the Customer Service Manager and act as the first point of contact for clients and suppliers. Your day-to-day duties will include: Handling incoming telephone enquiries, addressing customer queries efficiently, or directing calls to the correct department. Listening to client requirements, providing clear support and advice, and ensuring an exceptional customer experience. Managing the customer service inbox, responding to emails promptly, or allocating complex queries to relevant internal teams. Liaising with suppliers on behalf of clients to resolve queries and ensure smooth communication. Updating and maintaining ..... full job details .....