Customer Service Advisor

Customer Service Advisor - Temporary 6-month contract. Full time hours, Manchester basedSalary Full time - £23,500 + bonus scheme, 30 days holiday plus bank holidays.8-hour shifts between 9am and 8pmWe have an exciting opportunity available for a keen and enthusiastic individual to join us as an Advisor within our multi-lingual Customer Care Team. You will be working as part of a fast paced and busy company, based in Manchester. As a growing business, this is an exciting chance to work in a thriving environment, supporting our customers day-to-day over the phone, by email and live chat. Full training provided.Duties and responsibilities:Answering email enquiries via Zendesk Answering phone calls and dealing with phone enquiries Responding to live chat enquiries Skills and experience required:Excellent written and verbal communication skillsA friendly, patient, and positive approach to our customers and workPrevious experience in customer serviceComputer literate and learns quickly.Proficient in Microsoft Excel and WordFlexible can-do attitudeLanguage skills would be an advantage (multi-lingual)About Suits MeSuits Me is a leading fintech company providing inclusive banking solutions to over 300k UK-based customers. We are passionate about Consumer Duty, delivering exceptional service and making a positive impact in the lives of our customers which is why all our customer service team members are based in the UK and we offer support in multiple languages. We are currently ..... full job details .....