https://jobs.co.uk/job/customer-service-advisor-social-care-4recruitment-services--7c8cc227-d5ba-4eba-a5f7-39f56b4fb1c5 RSS feed for Customer Service Advisor - Social Care at 4Recruitment Services. en-gb Tue, 26 May 2026 18:41:59 GMT https://jobs.co.uk/job/customer-service-advisor-social-care-4recruitment-services--7c8cc227-d5ba-4eba-a5f7-39f56b4fb1c5 https://jobs.co.uk/job/customer-service-advisor-social-care-4recruitment-services--7c8cc227-d5ba-4eba-a5f7-39f56b4fb1c5 Mon, 25 May 2026 23:00:00 GMT Location: London | Salary: £19.98/hour | Type: Contract | Customer Service Advisor – Social Care Pay: £19.98 per hour Location: Hammersmith and Fulham Key Responsibilities; To act as the first point of contact, providing initial advice to residents regarding the in-year rent increase and resolving directly the most frequent service requests by; telephone, email, web, and other social media channels Where appropriate signpost residents to the most suitable support service within the council, health and voluntary community sectors and financial support depending on their circumstances (Direct Payments, Housing Benefit for Discretionary Housing Payments or for Housing Support Payments) To capture accurate and detailed information to pass to the social care team within community connect or other council departments where a complex enquiry is made To find out more information please contact (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency Contract