https://jobs.co.uk/job/customer-service-advisor-sf-partners--063263e1-cab0-4a52-a159-c50396b6eb96 RSS feed for Customer Service Advisor at SF Partners. en-gb Fri, 01 May 2026 06:03:29 GMT https://jobs.co.uk/job/customer-service-advisor-sf-partners--063263e1-cab0-4a52-a159-c50396b6eb96 https://jobs.co.uk/job/customer-service-advisor-sf-partners--063263e1-cab0-4a52-a159-c50396b6eb96 Wed, 08 Apr 2026 23:00:00 GMT Location: Northampton | Salary: £28000 - £30000/annum | Type: Permanent | Job Title: Customer Service Representative Location: Northampton (Office-Based) Salary: £28,000 - £30,000 per annum  Hours: Monday to Friday, 8:00 AM - 5:00 PM (30-minute lunch break) Job Type: Full-time, Permanent About the Role We are recruiting on behalf of our client for a proactive and customer-focused Customer Service Representative to join their Northampton-based team. This is a key role focused on delivering exceptional service, ensuring customer needs are handled efficiently and professionally at all times. Key Responsibilities Client Support Respond to customer enquiries via email, phone, and live chat Provide accurate quotations and resolve queries promptly Order Management Monitor and manage backorders, keeping customers informed throughout Account Support Support the Key Account Manager to deliver outstanding client service Communication Maintain clear, professional communication with customers and internal teams Skills & Experience Previous experience in a customer service or client support role Strong written and verbal communication skills Ability to manage multiple tasks and prioritise effectively Confident using email and live chat ... Permanent