Customer Service Advisor

Customer Service Advisor - Telephone-BasedLocation: Leeds, Rothwell LS10Salary: 12.71ph - 24,784.50 per annumHours: Full-Time - 40 hours per week - rotating shift pattern between 7am-7pmContract: Temporary ongoing with a chance to go permanentStart date: asapNo experience needed - just a good work ethic, positive attitude and strong people skills!We are recruiting on behalf of a well-established organisation for a Customer Service Advisor to join their busy and supportive customer contact team based in Rothwell, Leeds (LS10).This is an excellent opportunity for an individual with strong communication skills who enjoys helping customers and delivering a high standard of service. With hybrid working, full training and genuine long-term career prospects, this role would suit someone looking to build a career within customer services.The RoleAs a Customer Service Advisor, you will be the first point of contact for customers, handling enquiries over the telephone and ensuring each interaction is managed professionally and efficiently.You will work closely with colleagues across the business, maintaining accurate records and delivering excellent customer experiences while meeting service standards and response times.Key ResponsibilitiesManaging inbound customer calls in a professional and friendly mannerResolving customer queries and providing accurate informationUpdating customer records and account information on internal systemsEscalating complex enquiries where ..... full job details .....