Customer Service Advisor

Customer Service Advisor
Manchester City Centre
-14.50 per hour
37.5 hours per week (Monday - Friday)
Start Date: 1st June
12-week temporary contract (potential for extension)
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The Role
We are currently recruiting for a Customer Service Advisor to join a busy and fast-paced team based in Manchester City Centre. This is an excellent opportunity for someone with strong communication skills who is passionate about delivering exceptional customer service.
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Key Responsibilities
* Handling inbound and outbound customer enquiries via phone and email
* Providing professional and efficient support to resolve customer queries
* Updating customer records accurately on internal systems
* Investigating and resolving issues in a timely manner
* Working collaboratively with internal teams to ensure a high level of service delivery
* Maintaining compliance with company policies and data protection standards
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About You
* Previous customer service experience is essential
* Strong communication and interpersonal skills
* Ability to work in a fast-paced environment and manage workload effectively
* Excellent attention to detail and problem-solving ability
* Confident using computer systems and CRM platforms
* A positive, proactive, and team-focused attitude
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What''s on Offer
* Competitive hourly rate of -14.50
* Monday to Friday working hours (no weekends)
* Central Manchester location with excellent transport links
* Opportunity for contract extension based on performance
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If you''re available to start on 1st June and are looking for your next customer service role, we''d love to hear from you. Apply now!

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