https://jobs.co.uk/job/customer-service-advisor-search--7af62e42-e906-4a6e-a0a2-2a8acfcd05c4 RSS feed for Customer Service Advisor at Search. en-gb Thu, 11 Jun 2026 20:03:21 GMT https://jobs.co.uk/job/customer-service-advisor-search--7af62e42-e906-4a6e-a0a2-2a8acfcd05c4 https://jobs.co.uk/job/customer-service-advisor-search--7af62e42-e906-4a6e-a0a2-2a8acfcd05c4 Wed, 10 Jun 2026 23:00:00 GMT Location: Cumbernauld | Salary: £12.71/hour | Type: Contract | Customer Service Advisor Based in Cumbernauld | fully office-based role Full-Time (35 hours) and Part-Time (20 hours) roles available Shift work on a rota basis | shifts between 7:00am & 11:00pm - 7 days per week Ongoing Temp contract with a view to becoming permanent Pay rate of -12.71 per hour + holiday pay Search Consultancy are delighted to be working with a leading company based in Cumbernauld to recruit multiple Customer Service roles across both Part-Time and Full-Time shift patterns. The successful candidates will be responsible for providing handling & resolving a wide range of customer enquiries. Duties involved in this role will include: * Providing customer support by phone, email or instant message to customers - acting as first point of contact for the business * Working towards resolutions to customer enquiries, escalating where required * Troubleshooting customer problems to identify root causes, using available resources appropriately to determine how to resolve * Ensuring inbound enquiries are appropriately tracked on the company system with full detail taken * Updating customer information and ensuring accurate entry of contact information * Ens... Contract