Customer Service Advisor

Customer Services AdvisorLocation: TSOC, Atlas Business Park, Wythenshawe, Greater Manchester, M22 5PRPay Rate: 13.45 per hourContract: Temporary - 13 weeksStart Date: Thursday 1st October 2026End Date: Wednesday 23rd December 2026Working Hours: Monday to Friday, 8:00am - 5:00pmInterviews: Available ASAPThe RoleWe are currently recruiting for Customer Services Advisors to join our team at TSOC in Wythenshawe.This is an excellent opportunity for candidates with strong communication and customer service skills who enjoy helping people and working in a busy, professional environment.Key ResponsibilitiesAs a Customer Services Advisor, your duties will include:Handling customer enquiries by telephone, email and other communication channels.Providing accurate, professional and friendly customer service.Responding to customer questions and resolving queries efficiently.Identifying customer needs and providing appropriate information or solutions.Processing customer requests and updating records accurately.Maintaining detailed and accurate customer information on internal systems.Dealing with complaints professionally and escalating issues where required.Following company procedures and service standards.Liaising with internal teams to resolve customer queries.Managing a high volume of enquiries while maintaining a high level of accuracy.Following up outstanding queries to ensure customers receive a satisfactory response.Protecting customer information and maintaining ..... full job details .....