Customer Service Advisor

Customer Care Advisor Location: Leicester Sector: Manufacturing Salary: £28,000 to £29,000 Working Hours: 7.30am to 3.30pm (37.5 hours per week) Benefits: 25 days holiday, health care cover, full training providedWe are seeking someone with proven customer service experience to work in an office environment for a manufacturing business in Leicester. This is a fully office-based role and is not remote or hybrid.This role is immediately available. If you are able to start work straight away, or are on a short notice period, this would be an advantage. However, the employer is willing to wait for the right person.Following an initial induction programme, you will receive structured training on products, systems and internal processes. The role will involve supporting customers across phone and email, ensuring enquiries are handled professionally and resolved efficiently.You will work closely with internal departments to ensure customer requirements are managed from enquiry through to resolution.Why you will enjoy this roleThis is a varied and busy position where no two days are the same. You will be dealing with a wide range of customer enquiries, problem solving and coordinating internally to ensure customers receive the best possible service.There is plenty to learn as you develop a deeper understanding of products, processes and customer requirements. If you enjoy working in a fast paced environment, building relationships and being part of a supportive team, this role will ..... full job details .....