https://jobs.co.uk/job/customer-service-advisor-rms-recruitment--65918888-0832-49a9-9b52-8316b7381cca RSS feed for Customer Service Advisor at RMS Recruitment. en-gb Fri, 23 Oct 2026 19:42:27 GMT https://jobs.co.uk/job/customer-service-advisor-rms-recruitment--65918888-0832-49a9-9b52-8316b7381cca https://jobs.co.uk/job/customer-service-advisor-rms-recruitment--65918888-0832-49a9-9b52-8316b7381cca Fri, 23 Oct 2026 11:53:11 GMT Location: Darlington | Salary: 30361.00-30361.00 Annual | Type: Permanent | Job Description: RMS is collaborating with a prestigious automotive client, and we are seeking a Customer Service Advisor to join our dedicated team. Our client is renowned for their comprehensive vehicle services, including storage, inspection, maintenance, dispatch, and transportationJob Details: Location: KillingholmePosition: Customer Service and Technical LiaisonType: PermanentWorking Hours: 37.5hours per week. Monday-Friday. Day Shift (Working between 8am-6pm)Salary: £15.57ph Overtime after 37.5hours per week paid at an Increased rate of 20% About the Role?Working under the Operations Manager, you will be required to provide customer service to Customers by responding to enquiries and resolving concerns in a professional and prompt manner.Key responsibilities of the Role: Serve as the primary contact for customer inquiries and complaints, ensuring detailed documentation and professional, timely responses.Work with the Deputy General Manager to prioritise and resolve customer issues effectively, fostering positive relationships.Investigate complaints, identify root causes, and collaborate on solutions to prevent recurrence.Coordinate with internal teams to meet customer needs ... Permanent