https://jobs.co.uk/job/customer-service-advisor-riada-resourcing--427dd8fc-c00e-4f9d-8f3e-afaeb1b46b5e RSS feed for Customer Service Advisor at Riada Resourcing. en-gb Wed, 07 Oct 2026 23:27:37 GMT https://jobs.co.uk/job/customer-service-advisor-riada-resourcing--427dd8fc-c00e-4f9d-8f3e-afaeb1b46b5e https://jobs.co.uk/job/customer-service-advisor-riada-resourcing--427dd8fc-c00e-4f9d-8f3e-afaeb1b46b5e Tue, 06 Oct 2026 11:53:37 GMT Location: Ballyclare | Salary: 31000.00-31000.00 Annual | Type: Permanent | Service Advisor (Ballyclare) - £31k per annum, 40 hour contract - shifts are either 8am - 4.30pm; 8.30am - 5pm; 9am - 5.30pm; 9.30am - 6pm and then Saturdays on a rotational basis 7am to 11am (currently one in three but may change if more in the team) We are currently recruiting a Customer Service Advisor to join the team. Key Duties and Responsibilities Being the first line of contact for customers, greeting them in a courteous manner and interpreting their requirements Generating, amending and updating service schedules and sending reminders Vehicle and customer database management Booking PSV appointments Issuing workshop job cards and monitoring progress of vehicles in workshop Processing and closing out workshop job cards and assisting with invoicing Making outbound sales and customer care calls and managing key customer relationships Creating maintenance contract quotes and selling maintenance contracts Liaising with Workshop Foreman for job planning, to ensure efficiency and profitability Contacting customers to inform them of any additional work required and providing accurate quotations to gain the necessary authority to complete the work Contacting customers upon job com... Permanent