https://jobs.co.uk/job/customer-service-advisor-reed--e0014fdc-8e4e-49e3-bbd8-ece4d0c0f6b6 RSS feed for Customer Service Advisor at Reed. en-gb Tue, 26 May 2026 16:10:59 GMT https://jobs.co.uk/job/customer-service-advisor-reed--e0014fdc-8e4e-49e3-bbd8-ece4d0c0f6b6 https://jobs.co.uk/job/customer-service-advisor-reed--e0014fdc-8e4e-49e3-bbd8-ece4d0c0f6b6 Tue, 26 May 2026 11:51:38 GMT Location: Dereham | Salary: 13.00-13.00 Hourly | Type: Temporary | Customer Service AdvisorJob Type: Temporary (3 months, potential extension)Location: DerehamWorking Hours: 37 hours per week, Monday to Friday, shifts between 8.30am and 5.30pmWe are currently seeking a Customer Service Advisor to join our team on a temporary basis. This role is ideal for someone with prior contact centre experience who can effectively multitask and navigate multiple IT systems. The position offers a structured weekday schedule and includes free parking.Day-to-day of the role:Assess and resolve verbal and written enquiries through various channels including telephone, email, webchat, social media, and face-to-face interactions.Complete service requests and log complaints, ensuring all customer interactions are handled efficiently and effectively.Remain customer-focused, responding positively and proactively, especially during periods of high demand.Undertake additional administrative duties to maximise productivity. This includes sending out information, dealing with post, scanning documents, franking the post, and performing other reasonable duties as required by your line manager.Required Skills and Qualifications:Previous experience in a contact centre environme... Temporary