https://jobs.co.uk/job/customer-service-advisor-reed--aef3caa1-8faa-4994-9041-0c88c28d4931 RSS feed for Customer Service Advisor at Reed. en-gb Wed, 26 Aug 2026 00:55:43 GMT https://jobs.co.uk/job/customer-service-advisor-reed--aef3caa1-8faa-4994-9041-0c88c28d4931 https://jobs.co.uk/job/customer-service-advisor-reed--aef3caa1-8faa-4994-9041-0c88c28d4931 Tue, 25 Aug 2026 11:55:19 GMT Location: Northampton | Salary: 25500.00-25500.00 Annual | Type: Permanent | Customer Service Advisor Location: NorthamptonSalary: £25,500 - £26,000 per annum, plus a competitive annual bonus.Hours: Full TimeContract Type: Fixed-Term Contract (Maternity Cover) until November 2027Reporting To: Office Manager About the Role We have an exciting opportunity for a Customer Service Advisor to join our busy team in Northampton on a full-time fixed-term contract to provide maternity cover until November 2027. This is a varied and fast-paced role where you''ll be responsible for building strong customer relationships, managing a daily outbound call diary, processing orders, handling customer enquiries, and delivering exceptional levels of customer service. You''ll also play a key role in supporting promotional activities and identifying opportunities to upsell products to customers. If you enjoy speaking to customers, building long-term relationships and working as part of a supportive team, we''d love to hear from you. Key Responsibilities Manage a daily outbound call schedule and proactively engage with customers. Handle a high volume of inbound calls, including customer enquiries, orders, complaints and delivery requests. Process customer orders accurately and e... Permanent