Customer Service Advisor

Customer Service Advisor - Fixed Term (12 Months)Are you ready to take the next step in your customer service career and make a real impact every day?Reed Business Support are recruiting for a Customer Service Advisor on behalf of our valued client in Maidstone, offering a fantastic opportunity to join a supportive, fast-paced and people-focused environment where your contribution truly makes a difference.This role is perfect for someone who thrives on delivering excellent service and enjoys being at the centre of day-to-day operations, building strong relationships and ensuring every customer interaction is handled with care and professionalism.As a confident and proactive individual, you''ll play a key role in supporting the wider team, developing your skills, and progressing within a modern business that values growth and continuous improvement.Day-to-Day of the role:• Managing incoming customer enquiries via phone, email, and webchat• Acting as a key point of contact for customers and internal teams• Maintaining accurate records, systems and documentation• Supporting wider teams with workflow, reporting and general coordination• Resolving customer queries efficiently while maintaining a high level of service• Identifying opportunities to improve customer satisfaction and processes• Delivering exceptional service and demonstrating a professional approach at all timesMore than just a temporary role - this is an opportunity to:Join a business that values its people and ..... full job details .....