Customer Service Advisor

Customer Service AdvisorRed Recruitment is recruiting a Customer Service Advisor in Nailsea to join our client, a highly-rated water company on Trustpilot, who provides billing, account managements and customer service to business customers. Benefits and Package for a Customer Service Advisor:Salary: 27,000 per annumHours: Monday - Friday, 8am - 5:30pmContract Type: PermanentLocation: Nailsea25 days'' holiday rising to 28 with length of serviceUp to 20% combined pension contributionOpportunity to buy or sell holidayPay increases yearly, rewarding your first three years of servicePerformance-related bonus of up to 10%Optimise Health Plan, supporting you with your healthcare costs 1000 ''Refer a friend/family'' schemeLife assurance of up to eight times your salarySustainable benefits, including electric vehicle and cycle2work schemesA range of family-friendly policies, including enhanced maternity and paternity leavePaid community dayCashback and discounts from over 3,000 retailersKey Responsibilities of a Customer Service Advisor:Answering inbound calls and responding to email queries from customers who are also other businessesInteracting with regional water companies and be multiskilled in a variety of other daily tasksDelivering first-class and memorable customer serviceBuilding rapport via all forms of communicationConfidently making and implementing decisions when necessaryKey Skills and Experience of a Customer Service Advisor:You should have a positive "can do" ..... full job details .....