Customer Service Advisor

Customer Service AdvisorRed Recruitment is hiring a Customer Service Advisor for our client where you will be responsible for providing excellent customer services in the financial services industry.You''ll be the first point of contact for customers, helping them with any queries they have and ensuring you remain compliant with FCA guidelines. Benefits and Package for a Customer Service Advisor:Salary: 12.85 per hour Hours: Mon-Fri Shifts Between 7am - 11pmLocation: MiddlesbroughGenerous Holiday AllowanceOpportunities to grow your careerPotential to go remote after 3 monthsKey Responsibilities of a Customer Service Advisor:Handling inbound calls across a range of productsPutting customers first and using sound judgement to find the best solutionsOwning queries from start to finishSpotting opportunities to improve how they workCollaborating with the wider Customer Services teamProviding information in line with FCA regulationsKey Skills and Experience of a Customer Service Representative:A customer-first mindset and creative problem-solving skillsExcellent communication and attention to detailStrong interpersonal skills and the ability to work independentlyFamiliarity with OfficePrevious experience in delivering exceptional customer servicePrevious experience in a financially regulated environment desirableIf you are interested in this position and have the relevant skills and experience required, please apply now!Red Recruitment ..... full job details .....