Customer Service Advisor

Job descriptionCUSTOMER SERVICE ADVISERS WANTED We are recruiting CUSTOMER SERVICE ADVISERS for our well-known client in the logistics industry based in HAMS HALL, BIRMINGHAM, B46 This is ON-GOING AGENCY WORK with the intention of becoming a permanent position after a successful trial period.You must be willing to work within the alcohol industry to be suitable for this role.Customer Service Duties:Working as part of a team, you will be liaising with established prestigious UK clients and in turn, hospitality site leads such as hotel, bar, and restaurant managers. You will be providing customer support including, but not limited to delivery updates, problem-solving, feedback, complaint handling, shortages, damages etc You will require a good telephone manner and friendly personality as well as being computer literate.Hours of work:Rotating Day shifts (07:00-15:30/08:00-16:30/09:00-17:30/10:00-18:30) - MUST BE ABLE TO DO ALL SHIFTS.Monday to Friday.30-minute unpaid lunch break.40 hours paid per week.Salary£12.74ph, rises to £12.87ph after 12-weeks.Weekly pay (every Friday).28 days holiday entitlement rises to 30 days after 12 weeks.Customer Service Requirements:Computer literate (you will be operating various in-house systems).Minimum 1-year recent experience in an office/call centre style role.Previous experience in hospitality would also be beneficial.Proficient with Microsoft Excel.Strong stable work history.Fluent in English.Good, Friendly and professional telephone ..... full job details .....