https://jobs.co.uk/job/customer-service-advisor-publica-group--a8c13293-cb3c-4246-84f3-814985fe5ef5 RSS feed for Customer Service Advisor at Publica Group. en-gb Fri, 12 Jun 2026 17:45:06 GMT https://jobs.co.uk/job/customer-service-advisor-publica-group--a8c13293-cb3c-4246-84f3-814985fe5ef5 https://jobs.co.uk/job/customer-service-advisor-publica-group--a8c13293-cb3c-4246-84f3-814985fe5ef5 Fri, 12 Jun 2026 11:52:25 GMT Location: Cirencester | Salary: 28347.00-28347.00 Annual | Type: Permanent | About The RoleCustomer Service AdvisorPermanent, 25hours per week (Monday-Friday) 9am-2pm. Looking for a role where no two days are the same - and where your people skills truly shine? As a Customer Service Advisor, you''ll be the friendly first point of contact for a wide range of council services.About the role You will handle a variety of enquiries across multiple channels (phone, email, face-to-face)Navigate several systems with confidence and accuracyYou will thrive under pressure in a fast-paced, ever-changing environment using multiple systemsCollaborate with a positive, supportive team that genuinely caresPlease note, this is primarily an office- based roleWhat we''re looking for Someone with a can-do attitude, a calm approach under pressure, and a genuine passion for helping people. If you love solving problems and making someone''s day better, you''ll fit right in!You will be part of a supportive and engaging team. This role is ideal for someone who possesses a positive attitude and a passion for delivering excellent customer service. Comprehensive training and support will be provided to ensure you perform to a high standard. So, if you''re looking for a meaningful role ... Permanent