Customer Service Advisor

Customer Service Advisor (Fixed Term Contract 5 months) 13.85 - 15.52 per hour 09:00 - 17:00 Monday - FridayNapton, Southam (RURAL LOCATION YOU MUST DRIVE)We are currently looking for an IMMEDIATELY AVAILABLE Customer Service Advisor to join a business in Napton, Southam for a 5 month contract until January. This role comes with stable hours in an SME business. This role requires someone to be immediately available, if you have notice this is not the job for you. So what will you be doing? - Answering inbound calls from customers and dealing with queries- Making outbound calls to follow up or update customers- Logging calls and updating customer records accurately- Resolving complaints and escalating where needed- Processing orders, returns or amendments- Liaising with other departments to resolve issues- General AdministrationWhat experience do you need?- At least 12 months phone based Customer Service experience- IT literate- Experience using AI systems is highly desirable- You must be immediately available- You must drive and have your own car to get to this siteIf this sounds like the role for you then APPLY NOW! Alternatively call Recruitment for more information. ..... full job details .....