https://jobs.co.uk/job/customer-service-advisor-private-medical-office-angels--b4df8131-c6a9-4050-a155-456131666156 RSS feed for Customer Service Advisor (private medical) at Office Angels. en-gb Thu, 23 Jul 2026 21:14:16 GMT https://jobs.co.uk/job/customer-service-advisor-private-medical-office-angels--b4df8131-c6a9-4050-a155-456131666156 https://jobs.co.uk/job/customer-service-advisor-private-medical-office-angels--b4df8131-c6a9-4050-a155-456131666156 Tue, 21 Jul 2026 23:00:00 GMT Location: Manchester | Salary: £30000/annum | Type: Permanent | Customer Service Advisor (Private Medical) Manchester - university area -30,000 per annum Shift pattern: 8-4.30 / 9.30 - 6 - Monday - Friday Applicants must be able to do both shifts Office based Are you ready to make a difference in the healthcare sector? Our client, a leading organisation in patient care, is on the lookout for a dedicated Customer Service Advisor to join their dynamic team in Manchester. If you thrive in a fast-paced environment and have a passion for delivering exceptional service, this role is for you! What You''ll Do: As a vital part of the Administration Team, you will be the first point of contact for patients, providing support and guidance. Your key responsibilities will include: Call Handling & Patient Support: - Answer incoming calls professionally and empathetically. - Respond to patient inquiries with clear and accurate information. - Handle sensitive situations with discretion and professionalism. - Manage high call volumes while remaining calm and efficient. Appointment Management: - Book, amend, and cancel patient appointments following procedures. - Prioritise urgent cases appropriately and provide deta... Permanent