https://jobs.co.uk/job/customer-service-advisor-private-medical-office-angels--1f6091e7-54e8-47b3-8bbf-b3aa6727516d RSS feed for Customer Service Advisor (private medical) at Office Angels. en-gb Thu, 23 Jul 2026 18:22:22 GMT https://jobs.co.uk/job/customer-service-advisor-private-medical-office-angels--1f6091e7-54e8-47b3-8bbf-b3aa6727516d https://jobs.co.uk/job/customer-service-advisor-private-medical-office-angels--1f6091e7-54e8-47b3-8bbf-b3aa6727516d Thu, 23 Jul 2026 11:52:53 GMT Location: City | Salary: 30000.00-30000.00 Annual | Type: Permanent | Customer Service Advisor (Private Medical)Manchester - university area 30,000 per annumShift pattern: 8-4.30 / 9.30 - 6 - Monday - FridayApplicants must be able to do both shiftsOffice based Are you ready to make a difference in the healthcare sector? Our client, a leading organisation in patient care, is on the lookout for a dedicated Customer Service Advisor to join their dynamic team in Manchester. If you thrive in a fast-paced environment and have a passion for delivering exceptional service, this role is for you!What You''ll Do: As a vital part of the Administration Team, you will be the first point of contact for patients, providing support and guidance. Your key responsibilities will include:Call Handling and Patient Support:- Answer incoming calls professionally and empathetically. - Respond to patient inquiries with clear and accurate information. - Handle sensitive situations with discretion and professionalism. - Manage high call volumes while remaining calm and efficient. Appointment Management:- Book, amend, and cancel patient appointments following procedures. - Prioritise urgent cases appropriately and provide detailed information about services and procedures. - Mai... Permanent