https://jobs.co.uk/job/customer-service-advisor-pontoon--1e54c2f2-e61e-4b28-901b-9fb553319dbe RSS feed for Customer Service Advisor at Pontoon. en-gb Thu, 23 Jul 2026 13:41:44 GMT https://jobs.co.uk/job/customer-service-advisor-pontoon--1e54c2f2-e61e-4b28-901b-9fb553319dbe https://jobs.co.uk/job/customer-service-advisor-pontoon--1e54c2f2-e61e-4b28-901b-9fb553319dbe Thu, 23 Jul 2026 11:52:57 GMT Location: City | Salary: 14.40-14.40 Hourly | Type: Temporary | Job Title: Customer Service AdvisorLocation: Edinburgh City CentrePay Rate: 14.40p/hr Hours: Monday - Friday, 7 hour shifts between 8am-6pm. Hybrid Working: 3 days per week home working after trainingContract Type: Temporary - 12 monthsStart Date: September and October 2026 Lloyds are recruiting now for Customer Service roles supporting the UK''s largest Banking Group. As a Customer Service Representative, you''ll be handling complex enquiries mainly by phone. You''ll need experience of speaking to customers and have a compassion and a desire to do the right thing for them. An 8 week training programme will teach you all you need to know about the wide range of products and services you will support customers. From there you will have the freedom to work 3 days a week from home, with ongoing support and development to allow you develop in your role. As part of the IPandI team, you will be providing customers with support across various products and services. This includes workplace pensions, life insurance and critical illness cover, right through to supporting customers through their policies after a bereavement. Empathy and compassion are vital to ensure customers have all of th... Temporary