Full time
Customer Service Advisor
Coleshill
£12.11 - £12.50 per hour
Posted 3 weeks ago
This job is no longer accepting applications
Do you want to become an integral team member working for one of the top 3 Logistics companies in the World?
We have an excellent opportunity for candidates with excellent communication skills, who enjoy working in a dynamic customer service advisor environment.
The Benefits to work for such a prestigious business are:-
* Long term employment with the chance to progress
* Full induction and training within a Team setting
* Free Parking along with free tea & Coffee
* Team Building exercises and events ( Summer BBQ , organised by the staff social committee )
* 30 Days annual leave P/R once on a permanent contract
* Once permanent you have the chance to earn extra money with overtime
* Relaxed Dress code in a vibrant and bustling office.
To be a success , we are looking for candidates who must have strong communication skills, be computer confident ( Microsoft Office Suite & Excel)
Have the drive and ability to meet daily targets and deadlines - Possess a strong work ethic and want to become part of a motivated and enthusiastic team.
Finally, we are seeking somebody with a minimum of 12 months experience in a service advisor / contact centre liaison role. You will ideally be somebody who can form quick bonds with a well-established team.
The role : - Will be busy and varied, and at times you will need to produce quality work whilst working under pressure to achieve the customers SLA's
- Working with a large number of clients and logging orders
- Providing first class customer service to internal and external clients
- Working within agreed timescales
- Liaising with depot operations in order to problem solve queries
Rate of pay: £12.11 increasing to £12.50 upon completion of 12 weeks.
If you are interested in hearing more about our Customer Service Support Advisor role, please click to apply or email your CV to tamworth@pertemps.co.uk.
m solutions to customer issues
We have an excellent opportunity for candidates with excellent communication skills, who enjoy working in a dynamic customer service advisor environment.
The Benefits to work for such a prestigious business are:-
* Long term employment with the chance to progress
* Full induction and training within a Team setting
* Free Parking along with free tea & Coffee
* Team Building exercises and events ( Summer BBQ , organised by the staff social committee )
* 30 Days annual leave P/R once on a permanent contract
* Once permanent you have the chance to earn extra money with overtime
* Relaxed Dress code in a vibrant and bustling office.
To be a success , we are looking for candidates who must have strong communication skills, be computer confident ( Microsoft Office Suite & Excel)
Have the drive and ability to meet daily targets and deadlines - Possess a strong work ethic and want to become part of a motivated and enthusiastic team.
Finally, we are seeking somebody with a minimum of 12 months experience in a service advisor / contact centre liaison role. You will ideally be somebody who can form quick bonds with a well-established team.
The role : - Will be busy and varied, and at times you will need to produce quality work whilst working under pressure to achieve the customers SLA's
- Working with a large number of clients and logging orders
- Providing first class customer service to internal and external clients
- Working within agreed timescales
- Liaising with depot operations in order to problem solve queries
- Complaint handling
- Daily communication with established clients by phone, and using the in-house CRM systems to implement long term solutions to client issues
Rate of pay: £12.11 increasing to £12.50 upon completion of 12 weeks.
If you are interested in hearing more about our Customer Service Support Advisor role, please click to apply or email your CV to tamworth@pertemps.co.uk.
m solutions to customer issues
27000.00-27000.00 Annual