Customer Service Advisor

Full-time roleOutstanding facilities and office conditions - staff fun daysFree parking and immediate starts available We are actively seeking experienced customer service advisors for a leading logistics provider in the Coleshill area. Our customer service advisor roles are always hugely popular; you would be representing a very well-known brand looking to make long-term investments into its people. The daily responsibilities would include: Receiving and handling a high volume of inbound customer calls ranging from order placement, stock availability, delivery updates, complaint handling and much more- Updating in-house CRM system- Working from and consolidating Microsoft Excel spreadsheets- Maintaining a high level of service at all times, in a bright and bubbly fashion (ideally 6 months experience in a service advisor role) Hours of work: 7.5 hour days ranging between Monday to Friday Rate of pay: £12.74 per hour, rising to £12.87 plus additional benefits once 12 weeks have surpassed Benefits include: 30 Days a year Annual Leave (pro rata)WFH Options once on permanent contractPotential for overtime opportunities at time and halfReward and Recognition - Employee of the month, prizes.Free car parking on siteSocial Committee: Chip Butty Friday, Film Days, Competitions and Prizes and MORE Monthly engagement planPool Table / Dart board in canteenBig screens - showing sports / events - radio on throughout the week.Dress code: Smart Casual and dress down every last Friday of the ..... full job details .....