About the Role
Based in Worksop at Manton Wood, this Customer Service Advisor role suits someone with prior experience in a similar position. Working 37.5 hours weekly, with part-time options, shifts fall between 07:00 and 18:00 across Monday to Sunday, including one weekend day each week. Flexibility around availability is offered. Duties include answering queries by phone and email, processing orders, updating customers on deliveries, and liaising with planning teams. Confidence with computers is essential. Pay is £13.16 per hour on an ongoing temporary contract, with potential for permanent employment.
Customer Service Advisor
Location: Manton Wood, S80
Pay: £13.16 per hour
Hours: 37.5 hours per week, with part-time opportunities available
Hours of work: Between 07:00–18:00
Days: Flexibility between Monday and Sunday. Can work around you. One weekend day required each week.
Contract: Ongoing temporary, with potential for permanent employment
We are currently recruiting for a Customer Service Advisor to join a busy team based at Manton Wood, Worksop.
This is a great opportunity for someone with previous customer service experience who is confident using computers and enjoys working in a fast-paced environment.
The role will involve:
- Handling customer queries by phone and email
- Processing and managing customer orders
- Providing updates on deliveries and changes
- Liaising with planning, transport and wider operational teams
- Managing delivery enquiries and resolving issues
- Maintaining accurate records and administration
- Previous customer service experience
- Good computer literacy and confidence using IT systems
- Excellent communication skills
- Good attention to detail
- Ability to remain professional when dealing with challenging queries
- A positive, reliable approach to work
What's on offer?
- £13.16 per hour
- 37.5 hours per week (Overtime available)
- Part-time opportunities available
- Flexible hours between 07:00–18:00
- 28 days' holiday
- On-site canteen
- Free parking
- Ongoing work
- Immediate starts
- Potential to become permanent for the right candidate
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