Job Title: Customer Service Advisor
Location: Bromsgrove
Salary: £25,000
Hours: Full-time, Permanent, Monday to Friday, 9:00am – 5:00pm

We’re currently recruiting on behalf of our client for a Customer Service Advisor to join their fast-paced and friendly team based in Bromsgrove. This is a great opportunity for someone who enjoys working in a collaborative office environment and is looking to join a forward-thinking, growing company.
 
What you’ll be doing:

- Providing daily support to a portfolio of existing customers
- Handling enquiries via phone and email in a professional and timely manner
- Inputting and processing orders using Sage
- Managing returns and credit requests through the system
- Collaborating closely with the sales team to ensure high levels of customer satisfaction

 
What we’re looking for:

- A confident communicator with a polite and professional telephone manner
- Someone who thrives under pressure and stays calm in a busy environment
- Strong organisational skills and adaptability
- Proficient in Microsoft Office
- Fast and accurate working style while delivering excellent customer service
- Previous experience in a customer service role is a bonus, but not essential

 
If you’re reliable, enthusiastic, and enjoy being part of a supportive team, this could be the perfect role for you. Please click ‘APPLY’ with your up to date CV or email your CV to Holly.Bevan@pertemps.co.uk.