Job Description

Job Title: Customer Service Advisor Location: Bromsgrove Salary: £25,000 Hours: Full-time, Permanent, Monday to Friday, 9:00am – 5:00pm We’re currently recruiting on behalf of our client for a Customer Service Advisor to join their fast-paced and friendly team based in Bromsgrove. This is a great opportunity for someone who enjoys working in a collaborative office environment and is looking to join a forward-thinking, growing company.   What you’ll be doing: - Providing daily support to a portfolio of existing customers - Handling enquiries via phone and email in a professional and timely manner - Inputting and processing orders using Sage - Managing returns and credit requests through the system - Collaborating closely with the sales team to ensure high levels of customer satisfaction   What we’re looking for: - A confident communicator with a polite and professional telephone manner - Someone who thrives under pressure and stays calm in a busy environment - Strong organisational skills and adaptability - Proficient in Microsoft Office - Fast and accurate working style while delivering excellent customer service - Previous experience in a customer service role is a bonus, but not essential   If you’re reliable, enthusiastic, and enjoy being part of a supportive team, this could be the perfect role for you. Please click ‘APPLY’ with your up to date CV or email your CV to Holly.Bevan@pertemps.co.uk.

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