https://jobs.co.uk/job/customer-service-advisor-pertemps-redditch-commercial--50c166b8-92b6-4dd1-84ca-566237b65ec8 RSS feed for CUSTOMER SERVICE ADVISOR at Pertemps Redditch Commercial. en-gb Tue, 26 May 2026 03:35:16 GMT https://jobs.co.uk/job/customer-service-advisor-pertemps-redditch-commercial--50c166b8-92b6-4dd1-84ca-566237b65ec8 https://jobs.co.uk/job/customer-service-advisor-pertemps-redditch-commercial--50c166b8-92b6-4dd1-84ca-566237b65ec8 Mon, 18 May 2026 12:01:14 GMT Location: Redditch | Salary: £28000 per annum | Type: Full time | Customer Services Advisor   Redditch office based £28,000 per annum Are you passionate about delivering outstanding customer service and ensuring every client has a smooth, positive experience from start to finish? We’re looking for a proactive and organised Customer Services Advisor to join our friendly team at our Head Office in Redditch. In this vital role, you’ll be responsible for managing the customer journey from installation through to completion — ensuring every step runs efficiently, professionally, and with a personal touch. Customer Service Advisor key duties:- As a key point of contact for our customers, installers, and project managers, you’ll: Provide excellent customer service with empathy and professionalism Act as the customer’s main contact throughout their installation journey Make daily outbound calls to customers and installers, proactively addressing issues and keeping everyone informed Liaise with project managers to resolve queries and maintain progress Accurately record all communications and updates in our CRM system Track installation and complaint resolution progress to ensure timely completio... Full time