https://jobs.co.uk/job/customer-service-advisor-pertemps-reading--2e3e950b-d0f6-4c29-bd41-64e5281fd072 RSS feed for Customer Service Advisor at Pertemps Reading. en-gb Mon, 27 Jul 2026 15:55:37 GMT https://jobs.co.uk/job/customer-service-advisor-pertemps-reading--2e3e950b-d0f6-4c29-bd41-64e5281fd072 https://jobs.co.uk/job/customer-service-advisor-pertemps-reading--2e3e950b-d0f6-4c29-bd41-64e5281fd072 Mon, 27 Jul 2026 12:37:04 GMT Location: Reading | Salary: £30000 per annum | Type: Full time | Customer Service Advisor Location: Reading (Hybrid) Salary: £30,000 per annum Hours: Monday to Friday, 40 hours per week The Role We are looking for a friendly and customer-focused Customer Service Advisor to join a busy and supportive team. As a Customer Service Advisor, you will be the first point of contact for customers enquiring about start-up loans and business support. Managing a pipeline of over 300 customer enquiries, the Customer Service Advisor will guide applicants through the start-up loan process, explain eligibility and funding options, and ensure all required documentation is completed. You will provide an exceptional customer experience from initial enquiry through to application while maintaining accurate CRM records and building strong relationships with customers. Working closely with internal teams and banking partners, the Customer Service Advisor will also promote additional services, including training programmes, mentoring and networking events, helping customers access the support best suited to their needs. Key Responsibilities Act as the first point of contact as a Customer Service Advisor for customer enquiries via phone and email. Mana... Full time