Customer Service Advisor

My Client is looking for Customer Service Advisors to join their incredible team to be the first point of contact for external customers handling shipping requests. Providing information and advice on transiting goods worldwide via Phone, Email, Twitter, Facebook, Web-Chat etc. As a Customer service advisor, you''ll play a key role in making those connections. Every conversation is an opportunity to create a great experience, solve a problem, and build trust in one of the worlds most recognised brands.We''re looking for people who genuinely care about customers and want to make a difference. People who take pride in delivering quality, getting things right first time, and creating effortless experiences that reduce the need for customers to contact again. Take ownership, listen carefully and look for the best outcome, while balancing quality, efficiency and customer needs.You''ll thrive in this role if you''re engaged, curious and always looking for ways to improve.You''ll likely have experience in a contact centre or customer service environment and understand the impact great service can have on customer loyalty and business success. Interview Date - 04.09.26 + 07.09.26Start Date - 21.09.26Operational Hours - 09:00-19:15 (8hr Shift) - Monday to Friday Location : - East Midlands Airport Pay Rate : - £15.34 p/h Training - 7 weeks structured training and mentoring process, helping you build confidence and capability from day one. Job Role : - Managing Inbound calls to the ..... full job details .....