Customer Service Advisor

An exciting opportunity has arisen for a confident and personable Customer Service Advisor to join a busy and well-established business within the Motor / Bodyshop sector.This is a fantastic opportunity for someone who enjoys variety in their day-to-day role and thrives in a fast-paced, ever-changing environment. No two days are the same, making this position ideal for someone who enjoys office-based duties without being stuck behind a desk all day.Full training is available, so we are open to candidates from a range of customer-facing or administrative backgrounds who can demonstrate excellent organisation skills, confidence communicating with customers both face-to-face and over the phone, and a positive, team-focused attitude.The RoleAs the first point of contact for customers and visitors, you will play a key role in ensuring a professional and welcoming experience throughout the customer journey.Key responsibilities will include:Handling incoming customer calls and enquiriesGreeting customers and visitors to siteProviding updates regarding vehicle repairs and progressLogging repair enquiries and claims onto internal systemsSupporting the smooth day-to-day running of the siteMaintaining accurate customer records and documentationAssisting the wider team with administrative duties where requiredThe PersonConfident working in a busy, fast-paced environmentStrong communication and customer service skillsHighly organised with excellent attention to detailComfortable using ..... full job details .....