Customer Service Advisor

Customer Service Advisor
📍 Glastonbury, Somerset
🕒 Monday to Friday, 8:00am – 4:00pm
💰 £29,000
About the Role 
We’re on the lookout for a proactive and personable Customer Service Advisor to join a welcoming, close-knit team in Somerset. This is a brilliant opportunity for someone who thrives in a fast-paced environment and takes pride in delivering outstanding customer service.
If you enjoy being at the heart of operations, keeping things running smoothly, and making a real difference to customers every day — this could be the role for you.
Key Responsibilities

• Handling customer orders via phone and email with professionalism and efficiency

• Accurately pricing and processing orders

• Inputting orders onto the live shipping system

• Managing amendments and updates to existing orders

• Keeping customers informed with timely delivery updates

• Providing general administrative support and assisting with ad hoc office tasks

 

 
 About You

• Confident, friendly, and professional on the phone

• Highly organised with the ability to juggle multiple tasks

• Strong attention to detail and accuracy

• A proactive team player with a positive attitude

 

 
Experience within a builders’ merchant or similar environment would be beneficial, but isn’t essential — full support will be provided.
Team & Support 
You’ll be working closely with Jake, a long-standing and valued member of the team, who will provide full training and ongoing support to help you succeed and feel at home from day one.
What’s in it for You?

• 25 days holiday plus bank holidays

• Free on-site parking

• Share saver scheme

• Employee benefits scheme

• Company pension

 

If you are interested in this opportunity, please click apply.

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