https://jobs.co.uk/job/customer-service-advisor-part-time-reed-talent-solutions--4929b3c1-42aa-4c8b-952e-32e32aa4da0e RSS feed for Customer Service Advisor Part-time at Reed Talent Solutions. en-gb Sat, 13 Jun 2026 15:12:13 GMT https://jobs.co.uk/job/customer-service-advisor-part-time-reed-talent-solutions--4929b3c1-42aa-4c8b-952e-32e32aa4da0e https://jobs.co.uk/job/customer-service-advisor-part-time-reed-talent-solutions--4929b3c1-42aa-4c8b-952e-32e32aa4da0e Thu, 11 Jun 2026 11:51:52 GMT Location: Whitehaven | Salary: 13.95-13.95 Hourly | Type: Permanent | Dive Into a Career That Makes a SplashAre you a people-focused individual with excellent communication and listening skills, empathy, and a willingness to learn? Do you enjoy helping customers with billing queries, explaining payment options, and supporting general office administration in a fast-paced environment?United Utilities provides essential water services across the Northwest and is looking for customer-focused individuals to join their Billing team in Whitehaven on a part-time basis.About the RoleAs a part-time Customer Service Advisor, you will be the first point of contact for customers, supporting them with billing queries, payment plans, and general enquiries via phone, email, and administrative tasks.Key ResponsibilitiesProvide friendly and professional customer support via phone and emailHandle billing queries, payment issues, and account discrepanciesInvestigate and resolve customer concerns, escalating complex cases where requiredExplain available payment plans and assist customers in setting up suitable optionsComplete general administrative tasks to support office operationsManage incoming communications efficiently, ensuring timely follow-upsWork collaborativel... Permanent