Part time Temporary

Customer Service Advisor Part Time

Pertemps Edinburgh Contracts

Edinburgh, EH1 1YJ

£14.51 per hour

Posted: 14 July 2026 (Today)

Closing date: 13 August 2026

Ref: 60400952

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About the Role

This role is for a Customer Service Advisor Part Time, based in Edinburgh within a public sector contact centre. Working Monday to Friday from 10:00 am to 2:00 pm, you will handle inbound and outbound calls regarding property repairs. The position is temporary, paying £14.51 per hour, with an immediate start. Your primary duties involve logging repair reports accurately, liaising with contractors and internal teams, and providing customers with timely updates. Strong communication skills and the ability to manage a busy workload are essential. This role requires you to be fully office based in Edinburgh.

Customer Service Advisor – Call Centre
Pertemps are delighted to be working with our public sector client to recruit Customer Service Advisors on a temporary ongoing basis.
⭐Role: Customer Service Advisor
📍 Location: Edinburgh, Fully office based
🕒Hours: Monday to Friday, 5 days per week, Part Time (10:00 am – 2:00 pm)
💷 Pay Rate: £14.51 per hour
📅Duration: Temporary ongoing
🚀Start Date: Immediately
⭐ About the Role
Working within a busy Repairs Contact Centre, you'll be the first point of contact for customers reporting repair issues. You'll provide excellent customer service, accurately log information, liaise with internal teams and contractors, and keep customers updated on the progress of their repairs.
🔧 Key Responsibilities

Handling inbound and outbound customer calls
Logging repair requests and updating internal systems
Liaising with internal teams and external contractors
Providing updates and resolving customer queries
Supporting the team with general administrative duties

👀 What We’re Looking For

Previous customer service or call centre experience
Excellent communication and listening skills
Strong IT and data entry skills
A professional, organised approach and the ability to work in a fast-paced environment

📩 Apply Today!

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