https://jobs.co.uk/job/customer-service-advisor-nights-interaction-recruitment--f96178d5-7a2f-4615-9894-ccd309e5bae9 RSS feed for Customer Service Advisor - Nights at Interaction Recruitment. en-gb Mon, 21 Sep 2026 18:26:31 GMT https://jobs.co.uk/job/customer-service-advisor-nights-interaction-recruitment--f96178d5-7a2f-4615-9894-ccd309e5bae9 https://jobs.co.uk/job/customer-service-advisor-nights-interaction-recruitment--f96178d5-7a2f-4615-9894-ccd309e5bae9 Sun, 20 Sep 2026 23:00:00 GMT Location: Bescot | Salary: £12.71/hour | Type: Temporary | £12.71 per hour plus uncapped bonus 35 Hours per week 8.30am to 7am 4 on 4 off shift pattern Ongoing Temporary Position Office based – At our iconic Bescot Headquarters   Be the difference when it matters most When someone breaks down, it’s more than just a vehicle issue - it can be stressful, disruptive, and sometimes unsafe. That’s where you come in: As a Resolution Specialist, you’ll be the calm, capable voice who takes control in that moment. You’ll solve problems, provide reassurance, and make sure our members get the help they need - quickly, safely, and with confidence. What you’ll be doing •Taking ownership of breakdown calls, working quickly to understand the customer’s situation and any vulnerabilities •Assessing cover and identifying the best solution - from remote fixes through to arranging assistance or onward travel •Managing the situation end-to-end, from the first call through to resolution •Keeping members informed with clear, proactive updates so they always know what’s happening What we’re looking for •Experience in delivering stand-out customer service under pressure (contact centre experience is helpful, but not essential) •The ability to build ... Temporary