https://jobs.co.uk/job/customer-service-advisor-newcastle-based-brook-street--8a5e51e3-0210-40f5-ac86-a9556efcd450 RSS feed for Customer Service Advisor - NEWCASTLE BASED at Brook Street. en-gb Sat, 22 Aug 2026 17:33:11 GMT https://jobs.co.uk/job/customer-service-advisor-newcastle-based-brook-street--8a5e51e3-0210-40f5-ac86-a9556efcd450 https://jobs.co.uk/job/customer-service-advisor-newcastle-based-brook-street--8a5e51e3-0210-40f5-ac86-a9556efcd450 Sat, 22 Aug 2026 11:51:57 GMT Location: Newcastle Upon Tyne | Salary: 14.56-14.56 Hourly | Type: Permanent | HMRC Customer Service Advisor - Telephony Newcastle: NE98 1ZZ - Applicants must be able to attend this HMRC office on day 1 to collect IT. MUST LIVE IN NEWCASTLEWorking as part of the Customer Service Group within HMRC, the UK''s tax, payments, and customs authority, you will be helping to support a vital purpose: to collect the money that pays for the UK''s public services and help families and individuals with targeted financial support. A number of exciting customer service opportunities have arisen on an ongoing temporary basis, and we are looking for individuals who are passionate about delivering excellent customer service and making a difference. As a Customer Service Advisor, you will be supporting HMRC''s customers with their telephone queries and you will play an important role in ensuring customers receive quality guidance and support. You will be working within a fast-paced environment and working to targets, whilst dealing with multiple complex customer queries over the telephone regarding their tax accounts, so we are looking for people who are comfortable with working in this type of role and environment.This role will be a remote working role; however, all applicant... Permanent