https://jobs.co.uk/job/customer-service-advisor-mpeople-recruitment-north-west--869e7e48-89f6-405d-a743-e69f0da96b45 RSS feed for Customer Service Advisor at Mpeople Recruitment North West. en-gb Sat, 13 Jun 2026 18:37:38 GMT https://jobs.co.uk/job/customer-service-advisor-mpeople-recruitment-north-west--869e7e48-89f6-405d-a743-e69f0da96b45 https://jobs.co.uk/job/customer-service-advisor-mpeople-recruitment-north-west--869e7e48-89f6-405d-a743-e69f0da96b45 Sat, 13 Jun 2026 11:51:38 GMT Location: Burnley | Salary: 12.71-12.71 Hourly | Type: Temporary | Job Role: Customer Service/Contact Centre Advisor Location: Burnley Job Type: Temporary 6 - 12 Month Contract (Reviewed) Working Pattern: Monday Friday / Between the hours of 8.30AM 5.30PM / 37.5 Hours Pay Rate: £12.71 per hour increasing to £14.27, amazing benefits including excellent paid annual leave 28 days rising to 36 after 12 weeks Hybrid working 3 days in the office per week can be achieved once competence and confidence is gained and the Manager approves hybrid working to commence. DBS required Duties: Receiving inbound calls regarding technical enquiries Manage the timely resolution of customer concerns Providing advice and guidance Taking payments over the phone Updating customer details on the internal bespoke system Contacting customers regarding alerts on their account Assist in the monitoring of device status and problem solving to resolve device malfunctions Produce and despatch personalised customer communications being fully compliant to GDPR Security checks over the phone with customers Manage customer and colleague expectations through good quality communication Closing down alerts on the system Providing information for reports to team leaders / managers O... Temporary