https://jobs.co.uk/job/customer-service-advisor-mortgages-saffron-building-society--f80cad24-ffab-458f-b56f-1629dac8c276 RSS feed for Customer Service Advisor - Mortgages at Saffron Building Society. en-gb Thu, 01 Oct 2026 20:13:29 GMT https://jobs.co.uk/job/customer-service-advisor-mortgages-saffron-building-society--f80cad24-ffab-458f-b56f-1629dac8c276 https://jobs.co.uk/job/customer-service-advisor-mortgages-saffron-building-society--f80cad24-ffab-458f-b56f-1629dac8c276 Wed, 30 Sep 2026 23:00:00 GMT Location: Cambridge | Salary: £26000 - £27000/annum | Type: Permanent | Customer Service Advisor - Mortgages – Spider is advertising on behalf of Saffron Building Society, who are looking for a Customer Service Advisor to join their team in Saffron Walden, Essex . This is a full-time, permanent position, working 9am–5pm, with hybrid working to be agreed with your line manager following training. Salary: £26,000–£27,000 per annum Benefits: 33 days’ holiday including bank holidays, buy/sell holiday scheme, performance-dependent annual bonus, pension with 5% employee and 8.5% employer contributions (subject to eligibility and T&Cs), salary sacrifice schemes, health and dental benefits, life assurance and income protection. About the role: As a Customer Service Advisor - Mortgages , you’ll support existing mortgage members with their retention options, helping them through the process while delivering excellent customer service. Key responsibilities include: Managing customer and broker enquiries by phone and email Producing mortgage illustrations, issuing offers and keeping cases progressing Processing product switches and retention administration accurately Completing scripted, non-advised customer interactions around ret... Permanent