Customer Service Advisor

Job DescriptionLocation - SouthamptonDays and Hours - Mon - Fri, 8:45am - 5:30pm (1 hour lunch) + 1 Sat in every 4, 9am - 1pm Employment Type - Full-time, permanentWe are looking for an ENERGETIC and ENTHUSIASTIC customer service specialist, who either has a background within property, or looking to embark within the industry.Our Property Managers play a pivotal role in ensuring that our landlord and tenant customers receive the high-quality experience they deserve, throughout their time with us. So, we re on the lookout for people with great communication and relationshipskills and a passion for delivering a quality customer service!The role of a Property Manager:As a Property Manager you will be fully managing your own portfolio of properties across any of our 60 brands, building relationships with your internal colleagues and a portfolio of customers and acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy.Providing a first-class service to our customers is at the heart of your role, and working in a fun and positive environment, your day-to-day duties may include:Coordinating urgent and routine repairs and maintenanceLiaising with trades people/contractors and keeping customers up to dateOrganising safety inspections and managing remedial worksLiaising with landlords following regular property visitsAssisting customers with general tenancy queriesCarrying out weekly partnership calls with colleagues and ..... full job details .....