https://jobs.co.uk/job/customer-service-advisor-michael-page--c85ad612-6e9c-4b78-adb9-b7779d07ffa0 RSS feed for Customer Service Advisor at Michael Page. en-gb Tue, 18 Aug 2026 19:47:10 GMT https://jobs.co.uk/job/customer-service-advisor-michael-page--c85ad612-6e9c-4b78-adb9-b7779d07ffa0 https://jobs.co.uk/job/customer-service-advisor-michael-page--c85ad612-6e9c-4b78-adb9-b7779d07ffa0 Mon, 17 Aug 2026 23:00:00 GMT Location: Gateshead | Salary: £13.60 - £14.50/hour | Type: Temporary | As a Customer Service Advisor in Gateshead, you''ll be the first point of contact for customers, helping with their queries and ensuring they have a smooth experience. Your role will involve supporting the retail team by handling calls, processing orders, and resolving issues efficiently. Client Details This role is within the retail sector and is based in Gateshead. Description Respond to customer enquiries via phone and email in a professional manner. Process orders accurately and ensure timely follow-up with customers. Resolve customer issues and complaints promptly, escalating when necessary. Maintain up-to-date knowledge of products and services offered. Collaborate with the wider team to ensure a seamless customer experience. Log customer interactions and update internal systems as required. Support the retail team with administrative tasks when needed. Provide feedback on recurring customer concerns to improve service delivery. Profile A successful Customer Service Advisor should have: Strong communication and interpersonal skills. Good organisational skills and attention to detail. Proficiency in using basic computer systems and software. An abilit... Temporary