Customer Service Advisor

The role of a Customer Service Advisor involves providing exceptional customer support, addressing inquiries, and resolving issues effectively. This temporary position in Preston requires strong communication skills and a commitment to delivering excellent service.

Client Details

The employer is a medium-sized organisation committed to delivering reliable services to its customers. They prioritise operational efficiency and customer satisfaction in all aspects of their business.

Description

• Handle incoming customer inquiries via phone, email, or chat in a professional manner.
• Provide accurate information about services and resolve customer concerns effectively.
• Maintain detailed and accurate records of customer interactions.
• Scheduling customer repair requests.
• Collaborate with other departments to ensure timely resolution of customer issues.

Profile

A successful Customer Service Advisor should have:

• Strong communication and interpersonal skills.
• Proficiency in using customer service software and tools.
• An ability to manage multiple tasks efficiently in a fast-paced environment.
• A keen attention to detail and a problem-solving mindset.
• A flexible and adaptable approach to work.
• Previous experience in a customer service role.

Job Offer

• Immediate start opportunity
• Weekly pay
• Free on-site parking