https://jobs.co.uk/job/customer-service-advisor-met-recruitment-uk-ltd--297a801f-1667-4f95-9a16-5ed872bb58a0 RSS feed for Customer Service Advisor at MET Recruitment UK LTD. en-gb Fri, 03 Jul 2026 18:15:39 GMT https://jobs.co.uk/job/customer-service-advisor-met-recruitment-uk-ltd--297a801f-1667-4f95-9a16-5ed872bb58a0 https://jobs.co.uk/job/customer-service-advisor-met-recruitment-uk-ltd--297a801f-1667-4f95-9a16-5ed872bb58a0 Thu, 02 Jul 2026 23:00:00 GMT Location: Oldbury | Salary: £13.45/hour | Type: Temporary | Customer Service Representative Oldbury Temporary Ongoing Full Time £13.45 per hour I am recruiting on behalf of my client for an experienced Customer Service Representative to join their team in Oldbury on a full-time, temporary ongoing basis. This is an excellent opportunity for a customer-focused and organised individual to join a busy office environment, providing professional support to customers while ensuring all enquiries and complaints are handled efficiently. The successful candidate will be the first point of contact for customers, delivering a high standard of service across both telephone and email communications. Key Responsibilities Monitor and manage the shared customer service inbox, responding to customer enquiries in a timely and professional manner. Answer incoming telephone calls, assist customers with their queries, and redirect calls to the appropriate departments where necessary. Handle customer complaints efficiently, ensuring all issues are logged, investigated, resolved, or escalated appropriately. Maintain accurate records of customer interactions, enquiries, and complaints using internal systems. Follow up on outstanding enqu... Temporary