Customer Service Advisor

Customer Service Advisor Shift Times: Monday - Friday 8am - 6pm. 37.5-hour weekPay Rate: £12.60 (after 12 weeks) starting on £12.21 Location: West Strand Business Park in Preston, PR1 8UYWe are looking for a positive, flexible, and customer-focused individual to join our busy call centre as a Customer Service Advisor supporting on the TFC campaign. Tax-Free Childcare (TFC) is a scheme for Government support towards the cost of childcare for working families. In this role you would be supporting families and making a difference by helping them.In this role, you will be responsible for providing excellent customer service to our customers, resolving their queries in a timely and efficient manner. You will also be responsible for working with other team members to ensure that we meet our customer service goals.What we are looking for:Ideally you will have worked in a customer service role before, but if this is your first role or a career change don''t worry as we provide all the training and support, you''ll need.At a minimum you should have: A positive attitude and a can-do spiritFlexibility and the ability to adapt to new situationsExcellent communication skills, both written and verbalThe ability to work independently and as part of a teamA passion for providing excellent customer service What we offer:As a valued employee of the Manpower, you''ll have access to a range of amazing benefits; We offer a pre-12-week arrangement of 25 days annual leave per annum, which will ..... full job details .....