Customer Service Advisor

Customer Service AdvisorCrick, Northamptonshire£Competitive Permanent 40 hours per week Hybrid Working 1 Saturday per monthMacildowie are working with this client based in Crick to recruit a Customer Service Advisor to join their friendly and supportive customer service team at their Head Office.This is a fantastic opportunity for someone with previous customer service experience who enjoys building relationships, solving problems and providing an excellent customer journey. Full training will be provided, making this an ideal role for someone looking to develop their career within a well-established business.The RoleAs a Customer Service Advisor, you''ll be the first point of contact for customers, ensuring orders are processed efficiently while delivering outstanding service throughout the customer journey.Key responsibilities include:Processing customer orders accuratelyProducing customer quotationsChasing supplier ETAs and providing timely updatesLiaising with courier companies regarding deliveriesWorking closely with branch teams to resolve customer queriesDelivering a professional and efficient customer experience at all timesAbout YouWe''re looking for someone who has:Previous customer service experienceStrong communication skillsGood IT skills and confidence using multiple systemsExcellent organisational skills and attention to detailA proactive and positive approach to problem solvingThe ability to work collaboratively within a busy teamWhat''s on OfferFull training ..... full job details .....